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Manage Users and Data Access
Available Feature Licenses

Available Feature Licenses

Assign one or more of these additional feature licenses to users so that they can access features not included in their user license.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions
Feature License Enables a User to
Chatter Answers User Access Chatter Answers. This feature license is automatically assigned to high-volume portal users who self-register for Chatter Answers.
Flow User Run flows.
Knowledge User Access Salesforce Knowledge.
Chat User Access to Chat.
Marketing User Create, edit, and delete campaigns, configure advanced campaign setup, and add campaign members and update their statuses with the Data Import Wizard.
Offline User Access Connect Offline.
Salesforce CRM Content User Access Salesforce CRM Content.
Service Cloud User

Access the Salesforce Console for Service.

Note
Note Access to the Salesforce Console for Sales requires the Sales Console User permission set license.
Site.com Contributor User Edit site content on Site.com Studio.
Site.com Publisher User Create and style websites, control the layout and functionality of pages and page elements, and add and edit content on Site.com Studio.
WDC User Access to WDC objects and permissions.

For information on purchasing feature licenses, contact your Salesforce account representative.

 
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