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Manage Users and Data Access
Channel Account Licenses

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Channel Account Licenses

The Channel Account license is available for Experience Cloud sites and has the same permission and feature access as the Partner Community license. Unlike login or member-based licenses, Channel Account licenses are priced per partner account. Partners then open up access to users.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
Important
Important Experience Cloud sites use community user licenses.
Community License Name Best Used For Comparable Portal License
Channel Account Business-to-business sites and portals that calculate their usage based on number of partners instead of number of individual users. Partner

What are partner-based licenses?

A partner-based license is considered an external license, and gives you the power to buy a specific number of licenses for your partner accounts. Each partner account with an assigned license is given up to 40 partner users. User licenses are pooled, making it less likely for individual partners to exceed their user limits. Extra users, beyond the typical 40, can be purchased if necessary.

For example, if you have five franchisee partner accounts, 10 system integrator partner accounts, and 15 broker partner accounts, you’d purchase 30 Channel Account licenses. Each account could add up to 40 users, for a total of 1200 potential partner users accessing your partner site.

When do you use a partner-based license?

Use the Channel Account license when you want to give your partner users access to Experience Cloud sites, but aren’t sure how many users need access. By purchasing the number of licenses you need for partner accounts, you can give your partners the power to manage their own users.

Note
Note The Channel Account license offers the same permission structure as the Partner license. For more information, see Experience Cloud User Licenses.
 
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