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Manage Users and Data Access
Guest User and Site.com User Licenses

Guest User and Site.com User Licenses

Sites and Site.com users can have Guest User or Site.com Only user licenses.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Edition requirements vary by user license type.
Guest User

Designed for public users who access your Site.com or Experience Cloud sites. If digital experiences are enabled, these users also have access to public pages in your Experience Cloud sites. Site visitors have access to any information made available in an active public site. Each site has a dedicated guest user profile.

For Site.com, Developer, Enterprise, Unlimited, and Performance Editions each come with unlimited Guest User licenses.

For Salesforce sites, Enterprise, Unlimited, and Performance Editions come with 100 Guest User licenses. Developer Edition comes with one Guest User license.

  • You can't purchase additional Guest User licenses for Salesforce sites.
  • The Authenticated Website high-volume portal user license is designed to be used with Salesforce sites. Because it's designed for high volumes, it's be a cost-effective option to use with Salesforce sites.
Site.com Only

Designed for Performance, Unlimited, and Enterprise Edition users who need access to Site.com but not to standard CRM functionality. Site.com Only users are entitled to the same rights as Lightning Platform - One App users, plus they have access to the Content app. However, they don't have access to the Accounts and Contacts objects. Users have access to an unlimited number of custom tabs but are limited to the use of one custom app, which is defined as up to 20 custom objects.

Each Site.com Only user also needs either a Site.com Contributor or Site.com Publisher feature license to access Site.com.

 
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