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Manage Users and Data Access
Set Up Record Access for Your Users

Set Up Record Access for Your Users

As part of your data management setup, configure the access that your users have to records that they don’t own through organization-wide defaults, the role hierarchy, sharing rules, manual sharing, and other features. Sharing settings respect the object permissions that you configure for your users using permission sets.

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Tip
Tip Setup with Agentforce can help you manage record access more efficiently. For more information, see Setup with Agentforce and User Access Management in Setup with Agentforce.

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Learn About Data Security

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Implicit Sharing

Salesforce Well-Architected: Secure

Salesforce Architects: Platform Sharing Architecture

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Plan Your Access Control Setup

Best Practices for Optimizing Sharing Performance

Designing Record Access for Enterprise Scale

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Set Baseline Record Access with Organization-Wide Defaults

Organization-Wide Sharing Defaults

Set Your Internal Organization-Wide Sharing Defaults

External Organization-Wide Defaults Overview

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Extend Record Access Vertically with the Role Hierarchy

Controlling Access Using the Role Hierarchy

Create a User Role

Guidelines for Success with Roles

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Configure Public Groups and Queues for Record Access

Public and Personal Groups

Create and Edit Public Groups

Create Queues

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Grant Additional Record Access with Sharing Rules

Sharing Rules

Create Sharing Rules

Sharing Rule Considerations

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Share Individual Records with Manual Sharing

Manual Sharing

Manual Sharing Considerations

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Give Site Users Access with Sharing Sets and Share Groups

Create a Sharing Set for Experience Cloud Site Users

Use Share Groups to Share Records Owned by High-Volume Experience Cloud Site Users

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Manage Users’ Record Access

Viewing Which Users Have Access to Your Records in Lightning Experience

Considerations for Making Sharing Updates

Defer Sharing Calculations

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Filter Record Access Using Restriction Rules

Restriction Rules

Create a Restriction Rule

Restriction Rule Example Scenarios

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Use Scoping Rules So Users Can Focus on Specified Records

Scoping Rules

Create a Scoping Rule

Scoping Rule Example Scenarios

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Troubleshoot Access Control Issues

Troubleshoot Object and Record Access Issues

Troubleshoot Feature Access Issues

Additional Considerations for Troubleshooting Access Issues

Example Queries for Troubleshooting Access Issues

 
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