Usage-Based Entitlements

Some entitlements are persistent. These entitlements give your Salesforce org a set number of the resource, and the amount allowed doesn’t change unless your contract changes. For example, if your company purchases monthly subscriptions for 50 members to access a Partner Community, you can assign up to 50 individuals the ability to log into the community as many times as they want.

Other entitlements are not persistent; these entitlements work like credit. Your org can use up to the amount allowed of that entitlement over the time indicated by the resource’s frequency. If the entitlement has a frequency of Once, your org must purchase more of the resource to replenish the allowance. If the entitlement has a frequency of Monthly, then your contract (not the calendar month) determines the start and end of the month.

For example, Company A purchases 50 monthly logins for a Partner Community, and on January 15 that org has a pool of 50 logins. Each time someone logs in, one login is used. On February 15, no matter how many were used in the previous month, the pool is refreshed and 50 logins are available through March 14.

Note If your org has multiple contracts with the same Resource and the Resource ID is (tenant), you still only see one row for that entitlement, but the data in that row reflects your combined contracts. In this case, Start Date reflects the earliest start date among those contracts, and End Date reflects the latest end date among those contracts.Like feature licenses, usage-based entitlements don’t limit what you can do in Salesforce; they add to your functionality. If your usage exceeds the allowance, Salesforce will contact you to discuss additions to your contract.

• View Your Salesforce Org’s Usage-Based Entitlements
  Look at your company’s usage-based entitlements to know which resources your org is entitled to.
• Usage-Based Entitlement Fields
  The Usage-Based Entitlements related list displays these fields. The fields aren’t editable, and they’re only visible if your Salesforce org is entitled to a resource.