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Daily Allocations for Email Alerts
The daily allocation for emails sent through email alerts is 1,000 per standard user license per org—except for free Developer Edition and trial orgs, where the daily workflow email allocation is 15. The overall org allocation is 2,000,000. This allocation applies to emails sent through email alerts in workflow rules, approval processes, flows, processes, or REST API. Single emails sent to external email addresses are also limited, and how those limits are enforced depends on when your org was created.
Required Editions
| Available in: Lightning Experience and Salesforce Classic |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions |
After December 31, 2025, existing workflow rules continue to run, and you can activate, deactivate, and edit them; however we recommend using Flow Builder. To migrate existing workflow rules, plan your switch to Flow Builder and use the Migrate to Flow tool. For new automations, create flows in Flow Builder.
After your org has reached its daily workflow email allocation:
- Any emails in the workflow queue not sent that day are discarded. Salesforce doesn't try to resend them later.
- If a workflow rule with an action and an email alert is triggered, only the email action is blocked.
- Final approval, final rejection, approval, rejection, and recall email actions are blocked.
- An error message is added to the debug log.
These items don't count against the workflow email allocation:
- Approval notification emails
- Task assignment notifications
- Lead assignment rules notifications
- Case assignment rules notifications
- Case escalation rules notifications
- Salesforce Sites usage alerts
The allocation restriction is based on activity in the 24-hour period starting and ending at midnight GMT. Adding or removing a user license immediately adjusts the allocation's total. If you send an email alert to a group, every recipient in that group counts against your daily workflow email allocation.
Single Email Limits
Each licensed org can send single emails to a maximum of 5,000 external email addresses, or recipients, per day. A day is based on Greenwich Mean Time (GMT).
Sending emails to internal email recipients doesn't count toward the org daily limit.
- For orgs created before Spring ’19, the org daily limit is enforced only for emails sent via Apex and Salesforce APIs, except for REST API.
- For orgs created in Spring ’19 and later, the org daily limit is also enforced for email alerts, simple email actions, Send Email actions in flows, and REST API.
- Each user can send emails from the email composer to a maximum of 250 external email recipients per hour.
In Developer Edition orgs and orgs evaluating Salesforce during a trial period, each user can send emails to a maximum of 50 recipients per day, and each single email can have up to 15 recipients.
Allocation Alerts
When workflow email alerts approach or exceed certain allocations, Salesforce sends a warning email to the default workflow user or—if the default workflow user isn't set—to an active Salesforce admin.
| When... | Salesforce Sends... | Warning Email Includes... |
|---|---|---|
| An email alert isn't sent because the number of recipients exceeds the allocation for a single email | A warning email for each unsent email alert | The unsent email alert’s content and recipients |
| The org reaches 90% of the allocation of emails per day | One warning email | The allocation and the org's usage |
| The org reaches 90% of the allocation of workflow emails per day | One warning email | The allocation and the org's usage |
| An email alert isn't sent because the org reaches the allocation of emails per day | A warning email after every 100 attempted email alerts over the allocation | The allocation and the org's usage |
| An email alert isn't sent because the org reaches the allocation of workflow emails per day | A warning email after every 100 attempted email alerts over the allocation | The allocation and the org's usage |
| The org reaches the daily allocation for single emails sent to external email addresses | One warning email | The allocation and the org that exceeded the allocation |
