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          Connection Methods for Google

          Connection Methods for Google

          Before Einstein Activity Capture can access users’ email and calendar data, you must connect Salesforce to Google.

          Required Editions

          Available in: Lightning Experience
          Available with Einstein Activity Capture Standard in Sales in Starter, Pro Suite, Professional, and Enterprise Editions
          Available with Unlimited Edition, Einstein 1 Sales Edition, and Agentforce 1 Edition
          Available with Einstein for Sales, which is included in Einstein 1 Sales Edition and available for an extra cost in Enterprise and Unlimited Editions
          Available with Sales Engagement, which is included with Sales in Performance and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions
          Available with Revenue Intelligence, which is available for an extra cost in Enterprise and Unlimited Editions
          Note
          Note We’re reorganizing the Einstein Activity Capture documentation. We’re moving some information around, but we aren’t deleting anything.
          • Connect to Einstein Activity Capture with User-Level Authentication
            The user-level authentication method is available for Google. After users are assigned to Einstein Activity Capture, they must connect a Google account to Salesforce.
          • Connect to Einstein Activity Capture with a Google Workspace Marketplace App
            You can use the Salesforce Einstein Activity Capture app on Google Workspace Marketplace as an authentication method. This method provides controlled access to your Google servers while letting you manage users directly in the Google Workspace Marketplace app.
          • Connect to Einstein Activity Capture with a Google Service Account
            The service account authentication method is available for Google. With service account, you can set up all Einstein Activity Capture users simultaneously. That way, users don’t need to connect their primary account. Salesforce provides the service account details for you. Then, the Salesforce admin works with their Google admin to give the service account domain-wide authority and access to your users’ Google data.
           
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