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Solving Common Business Challenges with Lead-to-Cash
Implementing Salesforce Billing for lead-to-cash allows you to solve several common business challenges. (Salesforce Billing Managed Package)
Required Editions
| Available in: All Salesforce Billing Editions |
- Current AR and Financial Processes are Limited in ERP
- Salesforce Billing provides a streamlined customer experience from lead to cash while supplementing downstream ERP with valuable transactional data for general ledgers, financial reporting, and month-end processes. If you’re looking to use Salesforce Billing for lead-to-cash, make sure that you understand how your current business processes fit into the Salesforce and Salesforce Billing work flow. Businesses using Salesforce Billing for lead-to-cash functions generally have a customer focused view on A/R activities. Salesforce Billing is not intended to replace an existing ERP system.
- AR Managed in Salesforce and Details Loaded into ERP
- A lead-to-cash solution is best for businesses that want a customer-focused view on A/R and currently have lightweight A/R and collections processes. Businesses may not benefit from Salesforce Billing if they already have robust A/R with complex dunning notifications in an existing ERP system. Salesforce is a customizable platform, but it’s best practice to perform a full analysis of the business requirements to determine the best design and solution.
- Payment Process is Laborious and Manual
- Finance users often have to switch between different processes or systems, which is time consuming and error prone. Siloed systems often lead to unallocated payments. Lead-to-cash helps solve existing challenges with payment collections and allocations processes. Businesses that currently process payments manually will benefit from using a preferred payment gateway with Salesforce Billing. This workflow allows customers to sign up for auto-pay, where invoices are paid in full automatically. All products and services are invoiced exactly as they were quoted and ordered.
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