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Manage Your Billing Processes with Salesforce Billing
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          Override Billing Transactions

          Override Billing Transactions

          You can override the target date and amount on your billing transactions. This feature is useful in milestone billing if a sales rep renegotiated terms and changes an invoicing setup that you already created. (Salesforce Billing Managed Package)

          Required Editions

          Available in: Salesforce Billing Spring ’18 and later.
          Example
          Example Your sales rep sold an enterprise IT performance management package on 06/02/18 for $30,000, with an initial billing date of 07/01/18. Your rep and the customer agreed to invoicing $10,000 every 45 days, so you made an invoice plan with invoice plan lines that reflected the division. When you activated the order product, your invoice plan created a billing schedule with 3 billing transactions. However, on 06/09/18, your sales rep renegotiated to the following terms.
          • Milestone 1: 60% on 07/15/18
          • Milestone 2: 40% upon UAT completion
          Use override fields on your billing transactions to reflect the changes. Field values that the related invoice plan line originally created are represented with italics.
          Billing Transaction 1
          Status: Pending
          Billing Target Date: 07/01/18
          Override Billing Target Date: 07/15/18
          Amount: 10000
          Override Amount: 18000
          Since you don’t know when your customer will hit their Milestone 2 goal, find your second and third billing transactions and set their Override Status field to Cancelled. This ensures you won’t accidentally invoice based on the original terms. Your customer meets Milestone 2 on 09/30/18, so you can add the following billing transaction to your billing schedule.
          Billing Transaction 2
          Status: Pending
          Billing Target Date: 09/30/18
          Amount: 12000
           
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