Payment Run Criteria

An invoice meeting all of these criteria is eligible for payment processing:

• The status of the invoice is posted.
• Contains a balance above zero.
• Looks up to an account with an active payment method. When using batch payments, the invoice run and the payment run must have the same payment batch.
• The Corrective Action (Payment Run) field is null. If set to Action Required, check the Last Payment Run Processing Message field for next steps. See Finalize Payments After a Failed or Indeterminate Transaction.
• The Invoice Locked field is deselected. See Locked and Unlocked Invoices.
• The Payment Run field has a null value. If it contains a link to a payment run, verify that the run is completed to avoid duplicate payments.
• The payment scheduler and the invoice have the same currency type, or alternatively, the Include All Currencies field is enabled in the payment scheduler.
• The payment run’s target date is same as or after the invoice date or the due date based on the Payment Scheduler Pickup Date package setting.
• The invoice’s payment batch value is added in the Payment Scheduler multiselect picklist. If the payment batch in the payment scheduler is null, the payment run selects all the invoices that are ready for payment, regardless of the invoice’s payment batch.
• The billing account’s default Payment Method field is active and set to Auto Pay. The Default Payment Type field matches the payment type of the payment method set to Auto Pay.
• On the Account record, the Default Payment Type is autopopulated with the Auto Pay payment type. For this to happen, the Payment Method must be set to Auto Pay in the payment scheduler.
• The payment gateway on the active default Payment Method field matches the gateway on the payment scheduler.