Reopen a Finance Period

To reopen finance periods, users need Read, Create, Edit, Delete, Modify All Records, and View All Records permissions for all billing objects.

To ensure Salesforce Billing records transactions correctly following an amendment, you'll have to open any periods closed after the period that contained the amended transaction. For example, let's say you've closed all periods before October. During October, you find that an order closed in August requires amending. To correctly amend this transaction, you have to reopen August and September finance periods to ensure that Salesforce Billing calculates revenue for both months as well.

When you reopen a period, we recommend informing financial departments to hold off on making transactions until you've closed that period. This way, your reopened period won't include accidental records like backdated transactions, canceled transactions, or subscriptions with amended dates that align to the reopened period. Each of these records could incorrectly add or remove transactions from the reopened period, which would have a financial impact on your business.