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Manage Your Billing Processes with Salesforce Billing
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          Unallocate an Invoice Line Payment

          Unallocate an Invoice Line Payment

          If an invoice line payment was made in error, unallocate it from the invoice line. (Salesforce Billing Managed Package)

          Required Editions

          Available in: All Salesforce Billing Editions
          1. From a payment record that contains at least one allocation, click Allocations.
          2. From the Existing Invoice Line Allocations related list, find the payment allocation you want to unallocate and click Unallocate.
            Note
            Note If multiple browser tabs to unallocate payments are open, refresh the browser before you click Unallocate to avoid unallocating the same payment twice.
            Invoice lines that received an allocation from that payment reset their balance and payment fields to their values before the allocation was applied.
           
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          Salesforce Help | Article