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            Set Up the Basics for Einstein Conversation Insights

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            Set Up the Basics for Einstein Conversation Insights

            Assign permission sets and connect at least one recording provider to get started.

            Required Editions

            Available in: Lightning Experience
            Available in Einstein Conversation Insights, which is available in Starter, Pro, Enterprise, Performance, Unlimited, and Agentforce 1 Sales Editions
            User Permissions Needed
            To enable Einstein Conversation Insights: Customize Application
             
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            Salesforce Help | Article