Loading
Salesforce Enforces New Security Requirements in Summer 2026Read More
Sales Basics
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Considerations for Using Contact Hierarchy in Lightning Experience

            You are here:

            1. Salesforce Help
            2. Docs
            3. Sales Basics

            Considerations for Using Contact Hierarchy in Lightning Experience

            Keep these considerations in mind when you create contact hierarchies.

            Required Editions

            Available in: Lightning Experience
            Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions
            User Permissions Needed
            To view contacts: Read on contacts
            Display of Contacts
            The Contact Hierarchy page displays up to 2,000 contacts in Lightning Experience. (To view contacts in a different part of the hierarchy, enter the hierarchy from a different contact.) The hierarchy doesn’t display details of contacts you don’t have permission to view.

            If the current displayed record exists in the middle of the hierarchy (for example, the parent record has 500 children and the current record is child #250), then the parent record isn’t visible when the Account Hierarchy page first appears. To see results further up in the hierarchy, scroll up.

            Person Accounts Not Supported
            Person accounts aren’t supported for the Reports To field or the View Contact Hierarchy action.

            See Also

             
            Loading
            Salesforce Help | Article