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            Allow Users to Create Private Contacts

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            Allow Users to Create Private Contacts

            Private contacts are contacts that aren’t associated with an account. To give your users the ability to create private contacts, adjust your contact page layouts so the Account Name field isn’t required.

            Required Editions

            Available in: both Salesforce Classic and Lightning Experience
            Available in: all editions
            User Permissions Needed
            To customize page layouts: Customize Application
            To view page layouts: View Setup and Configuration

            Contacts that aren’t associated with an account are always private, regardless of your organization’s sharing model. Before allowing private contacts, consider the downside: they're easy to forget because they're hidden from all users except their owner and your Salesforce admin.

            1. From the object management settings for contacts, go to Page Layouts.
            2. Select the layout you want to edit.
            3. Find the Account Name field on the layout and hover over it. Then, click the wrench icon to show the field properties.
            4. Deselect the Required checkbox.
            5. Confirm your changes.
             
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