Salesforce CPQ lets you use CRM Analytics to automate pricing guidance creation based on
historical quote data, or allows for manual definitions of pricing guidance and guidance tiers.
Before you start working with pricing guidance, review the differences between each
method. (Salesforce CPQ Managed Package)
Required Editions
Available in: Salesforce CPQ+ Summer ’19 and later
Pricing Guidance with CRM Analytics
Users with CRM Analytics Plus licenses can use the Create Pricing Guidance page to analyze
historical quote line discount values. You can filter quotes based on status and creation
date, and filter quote lines based on products. After you've defined your filters, CRM Analytics
shows you the median discounts for matching quote lines. Quote lines are grouped into tiers
based on quantity ranges. You can then define target, norm, and floor discounts in each tier
as percentages relative to the median discount. When you're done defining discounts, you can
save your information as a view. Salesforce CPQ then creates a pricing guidance record with
tiers based on your view in the Create Pricing Guidance page.
Use the Create Pricing Guidance page only for the creation of new Pricing Guidance records.
To change pricing guidance tiers and discounts, edit the pricing guidance record and its tier
records directly.
Manual Pricing Guidance
Users without CRM Analytics must create a pricing guidance record and define each tier
manually.
We strongly recommend creating pricing guidance with CRM Analytics. The CRM Analytics platform lets
you quickly evaluate large volumes of historical pricing data, and automates the creation of
guidance tiers. When you evaluate historical pricing manually, you run risk of missing important
trends. Manually creating enough guidance tiers to provide accurate discount ranges can also be
time-consuming.
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