Include Attendees on Events Logged from Outlook and Gmail

To include all attendees from an event invitation on the Salesforce event record, make sure that the Attendees field is available on your page layouts for the Event object. Then, when sales reps log an event, all attendees on the event with matching Salesforce records are included as attendees on the event record. All attendees see the same invite on their Salesforce calendar. The attendee RSVP status isn’t included.

Required Editions

Available in: Salesforce Classic and Lightning Experience

Available with Sales Cloud, Service Cloud, and Lightning Platform in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions

Note In Salesforce Classic, attendees are captured in the Hasn’t Responded field, which is available by default.

See Also

• Event Fields in Lightning Experience
• Create Page Layouts