Move from the Legacy Inbox Add-In or Extension to the Outlook or Gmail Integration with Inbox

Change is never easy, but we’re here to help make the transition as smooth as possible.

Review the differences between the legacy versions of Inbox and the new Outlook and Gmail integrations with Inbox. Migrate users to the new products, and share the information with them to make their transition a smooth one. Review the system requirements before you get started to ensure that your server and email clients meet the requirements needed for the new integrations.

• Compare the Legacy Inbox Add-In and Extension to the Outlook and Gmail Integrations with Inbox
  The Salesforce add-in, which provides the Outlook and Gmail integration base features and Inbox features, is built on the trusted Salesforce platform. That platform brings you the security you trust with Salesforce and the side panel is customizable by using Lightning App Builder to better meet your users’ needs.
• Move Reps from Legacy Salesforce Inbox to the Outlook or Gmail Integration with Inbox
  The integration with Microsoft® Outlook® and with Gmail™ with Inbox help increase productivity while composing emails. If your sales reps are using older versions of Salesforce Inbox on a desktop, you can easily move reps to the new version.
• Tips for Working in the Gmail Integration with Inbox
  If your company is moving from the legacy Salesforce Inbox Chrome extension to the Gmail integration with Inbox, review the differences between the two solutions for a smooth transition.
• Tips for Working in the Outlook Integration with Inbox
  If your company is moving from the legacy Salesforce Inbox Outlook add-in to the Outlook integration with Inbox, review the differences between the two solutions for a smooth transition.