Considerations for Email Replies in Lightning Experience
Be aware of these considerations when replying to emails in Lightning
Experience.
Required Editions
Available in: Lightning Experience
Available in: Essentials, Professional, Enterprise,
Performance, Unlimited, and Developer editions
When you’re responding to an email with multiple recipients, your choice between Reply and
Reply All determines the addresses included in your response.
Reply: Sends your email only to the original recipient in the To
field. All other recipients in the CC and BCC fields are excluded from your response.
Reply All: Sends your email to the original sender and all the
addresses listed in the To, CC, and BCC fields.
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