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            Render HTML Tags in Outlook

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            Render HTML Tags in Outlook

            You can use HTML tags in Lightning email templates and in templates created with Email Template Builder. Ensure that these tags appear correctly in Outlook emails.

            Required Editions

            Available in: Lightning Experience
            Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions
            Available in: Lightning Experience for email templates created in Email Template Builder and Email Content Builder
            Available in: Professional, Enterprise, Unlimited, Performance, and Developer Editions.
            Available in: Account Engagement Lightning App for all Account Engagement editions

            In Lightning email templates, you can use HTML anywhere. To use HTML, you add it in Source mode. In Email Template Builder templates, HTML tags are used in HTML components, rich text components, and custom components.

            After adding HTML, test it in an email testing tool such as litmus. Or try copying and pasting the HTML into a Word document to see how the HTML is displayed.

            Don’t mix border and border-width instructions with padding, margin, and height information in <style> tags. Instead, combine one, two, or more components into one rich text component in a row, and set the margin to 0 in the rich text Style tab.

            For more information on Outlook rendering, see https://www.litmus.com/blog/mastering-outlook-a-look-back-at-common-rendering-issues.

             
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