You can define and manage organization-wide addresses for each permission set or user
profile. When sending email from Salesforce, users with these permission sets or profiles can
select their own address or the organization-wide address for the email’s From address. Replies
are delivered to the selected address.
Required Editions
Available in: Lightning Experience and Salesforce Classic
Available in: All Editions
User Permissions Needed
To modify organization-wide addresses:
Modify All Data
From Setup, in the Quick Find box, enter Organization-Wide
Addresses, and then select Organization-Wide
Addresses.
Click Add.
Enter your organization-wide email address’s information.
Select the Purpose.
Select the profiles that can send email using this address. Or, select Allow All
Profiles to Use this From Address to let all users, including guest and
unavailable profiles, use the selected organization-wide email address.
Click Save.
To select the permission sets that can send email using this address, from Setup, in the
Quick Find box, enter Permission Sets, and then select
Permission Sets.
Click the permission set’s name, and then select Organization-Wide Email Address
Access.
Click Edit.
Add the addresses to the Enabled Organization-Wide Email Addresses
section. Click Save.
Back on the organization-wide email address’s page, you can see a list of the
enabled permission sets.
To use an organization-wide address, send an email from Salesforce and choose your
organization-wide address from the dropdown list.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
