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          Which Option for Sending Email from Salesforce Is Best for Your Organization?

          Which Option for Sending Email from Salesforce Is Best for Your Organization?

          There are several options that let your users send email right from Salesforce. These options depend on whether your organization uses Lightning Experience, whether your company owns an email domain, and which email application your company uses.

          Required Editions

          Available in: Lightning Experience and Salesforce Classic
          Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions

          Use this flowchart to figure out which option for sending email from Salesforce is right for your org. It all starts with whether you use Lightning Experience or not.

          Email options flowchart

          *If your email addresses end in @aol.com, @yahoo.com, and @gmail.com and you want to use Email Relay, you need to register for your own domain. This is due to the Domain-based Message Authentication, Reporting & Conformance (DMARC) policy at Gmail, AOL™, and Yahoo™. Learn More

           
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