Enable Partner Portal Users to Add Opportunities to Pipeline Forecasts
If your sales team works with partners, you can include the forecasts from partner user
opportunities and add partner portal users to your team’s role-based forecast hierarchy. Your
partner portal users can’t access the Forecasts page or its functionality.
Required Editions
Available in: both Salesforce Classic and Lightning
Experience
Available in: Professional, Performance, and Developer
Editions and in Enterprise and Unlimited Editions with Sales
User Permissions
Needed
To enable forecasts users:
Manage Internal Users
AND
Customize Application
To assign partner profiles to partner portals:
Customize Application
Make sure that you’ve done the following.
Enabled partner portals.
Created a partner portal.
Created a partner profile and assigned it to your partner portal.
Enabled an account as a partner, and enabled partner portal login for a contact of
that account.
From Setup, in the Quick Find box, enter Users, and then select
Users
Select the partner portal contact that you created.
Make sure that Active and Allow
Forecasting are selected.
Enable the partner portal user in the role-based forecast hierarchy. Make sure that the
person is assigned to an active forecast manager in the role-based forecast
hierarchy.
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