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Turn On Extended Mail Merge
The first step to setting up Extended Mail Merge is to turn on the feature. You can also decide how sales reps access their mail merged Microsoft Word documents.

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You are here:
The first step to setting up Extended Mail Merge is to turn on the feature. You can also decide how sales reps access their mail merged Microsoft Word documents.
| Available in: Salesforce Classic (not available in all orgs) |
| Available in: All editions |
| User Permissions Needed | |
|---|---|
| To turn on Extended Mail Merge | Customize Application AND Modify All Data |
After you turn on Extended Mail Merge, you must decide what you want your template to look like. You can either create your own mail merge templates in Microsoft Word or use one of our downloadable templates. Then you must upload your template to Salesforce.

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