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            Change Language Settings in the Social Intelligence Module

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            Change Language Settings in the Social Intelligence Module

            You can change the languages in the Social Intelligence Module (SIM) and customize it to derive category keywords in English, French, German, Italian, and Spanish. Any post that isn't classified in one of the supported languages, is categorized as Unknown. You can change the languages SIM supports.

            Important
            Important

            Salesforce is retiring the Social Studio family of products on November 18, 2024. Customers won’t have access to Social Studio after the retirement date. Customers may continue to use Social Studio for the duration of their current contract or until November 18, 2024, whichever comes first. To learn more, see Social Studio Retirement.

            1. In SIM, to edit your settings, click Gear icon, and then click Your Settings.
            2. From the languages tab, select the languages that SIM uses to populate posts.
            3. Save the changes.

            When you return to the application tab page, the posts derived from category keywords appear in the selected languages.

             
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