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            Reduce Orders

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            Reduce Orders

            If your company accepts returns or reductions on activated orders, you can reduce the relevant orders to reflect those exchanges of goods and services.

            Required Editions

            Available in: Salesforce Classic

            Orders are available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

            Reduction orders are available in: Enterprise, Performance, Unlimited, and Developer Editions
            User Permissions Needed
            To reduce an order: Create Reduction Orders
            • If you’re using Lightning Experience, you can’t create reduction orders. Switch to Salesforce Classic.
            • You can reduce activated orders only.
            • You can apply a reduction order toward one order only. To reduce order products across multiple orders, create a reduction order for each original order.
            1. Go to the detail page of the order that you’re reducing.
            2. Click Reduce Order.
            3. Enter the details for the reduction order, and then save your changes.
            4. Add products to indicate which order products on the original order need to be reduced.

            See Also

             
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