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            Define Advanced Settings for Salesforce for Outlook (Retiring)

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            Define Advanced Settings for Salesforce for Outlook (Retiring)

            Use advanced settings in a Salesforce for Outlook configuration to customize the default behavior of Salesforce for Outlook, such as setting the maximum size of the sync log.

            Required Editions

            Available in: Salesforce Classic
            Available in: Lightning Experience, if Salesforce Classic is available in your org.
            Available with the purchase of Sales Cloud or Government Cloud in: Personal, Contact Manager, Professional, Enterprise, Performance, Unlimited, and Developer Editions
            User Permissions Needed
            To view configurations: View Setup and Configuration
            To create, edit, or delete configurations: Manage Email Client Configurations
            Important
            Important Full product retirement for Salesforce for Outlook is scheduled for December 2027. See Salesforce for Outlook Retirement. To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See Move from Salesforce for Outlook (Retiring) to the Next-Generation Products.

            Click Edit to change the value of an advanced setting or Remove to remove it from the configuration.

            1. From Setup, enter Outlook Configurations in the Quick Find box, then select Outlook Configurations.
            2. If you're modifying an existing Outlook configuration, click Edit next to the one that you want to modify. Otherwise, click New Outlook Configuration, and then complete the required fields.
            3. Click Add Advanced Setting in the Advanced Settings section of an Outlook configuration.
            4. Choose one of these settings and enter a value.
              • HTTPTimeout, which specifies the number of seconds Salesforce for Outlook waits while trying to establish an HTTP connection with Salesforce. The value must be 15–360 seconds. The default is 30.
              • MaxLogFileSize, which specifies the maximum file size of the sync log you maintain. Value must be 1–128 MB, and the default is 1.
              • MaxRetries, which specifies the number of times Salesforce for Outlook tries to connect to Salesforce. The value must be from 0 through 10. The default is 3.
            5. Click OK.
            6. Click Save. All changes take effect the next time data syncs for the users in this configuration.

            See Also

             
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