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            Learn How Enabling Recurring Events Affects Salesforce for Outlook (Retiring) Users

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            Learn How Enabling Recurring Events Affects Salesforce for Outlook (Retiring) Users

            Your Salesforce and API users can expect the following changes after you enable the Salesforce for Outlook Recurring Events feature.

            Required Editions

            Recurring events are available in Salesforce Classic only.
            Salesforce for Outlook is available in Salesforce Classic and in Lightning Experience, if Salesforce Classic is available in your org. Salesforce for Outlook is available with the purchase of Sales Cloud or Government Cloud in: Personal, Contact Manager, Professional, Enterprise, Performance, Unlimited, and Developer Editions
            Important
            Important Full product retirement for Salesforce for Outlook is scheduled for December 2027. See Salesforce for Outlook Retirement. To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See Move from Salesforce for Outlook (Retiring) to the Next-Generation Products.
            For You should know that
            Salesforce users Changes made to a series don't affect past events.

            Changes made to the following fields in an event series override changes previously made to single events.

            • Event start or end time
            • All-day event
            • Frequency
            • Recurrence start date, if a user sends updates to invitees

            In addition, if users change any of those fields, all events in the series are deleted and re-created. As a result, the status of all invitees is reset to Not Responded.
            API users

            After users start syncing recurring events, the following read-only API objects appear in the API.

            • EventRecurrenceException
            • TaskRecurrenceException

            See Also

             
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