Assign Email Application Publisher Layouts to User Profiles
Enterprise, Performance, Unlimited, and Developer Editions let you customize the action
menus for Outlook or Gmail using email application publisher layouts. After you’ve created the
email application publisher layout, give your users access by assigning it to their user
profiles.
Required Editions
Outlook integration and Gmail integration are available from both Salesforce Classic
and Lightning Experience
Action menus are available in: All Editions
Customizable email application action menus are available in: Enterprise,
Performance, Unlimited, and Developer Editions
User Permissions Needed
To create actions, customize, and assign email application action menus:
Customize Application
To view email application publisher layouts:
View Setup and Configuration
Important Starting in Summer ’21, the action menu is no longer available in
the Salesforce for Outlook side panel. To let reps create records from Outlook, migrate your
users to the Outlook Integration. See Salesforce for Outlook
Retirement.
If you’re working from Contact Manager, Group, or Professional
Edition, assign global publisher layouts to user profiles. For all other editions, assign
Email Application Publisher Layouts by following these steps.
From Setup, use the Quick Find box to search for settings for your
email integration feature. Search for Outlook Integration or Gmail integration for those
features.
Select a user profile by clicking anywhere on its row in the table.
From the Publisher Layout to Use dropdown, select the layout that you want to assign to the
profile.
Click Save.
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