Loading
Feature Disruption - Service Cloud VoiceRead More
Feature degradation | Gmail Email delivery failureRead More
Sales Productivity
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Enable Connection Finder

          Enable Connection Finder

          Connection Finder lets you connect with businesses that use Salesforce so you can share data with them. From Salesforce to Salesforce Connection Finder in Setup, you can enable it.

          Required Editions

          Available in: Salesforce Classic
          Available in: Group, Professional, Enterprise, Performance, and Unlimited Editions
          User Permissions Needed
          To enable Connection Finder and edit settings: Modify All Data
          Important
          Important Salesforce to Salesforce is scheduled for retirement as of Spring ’27. See Salesforce to Salesforce Retirement.
          1. From Setup, enter Connection Finder in the Quick Find box, then select Salesforce to Salesforce Connection Finder.
          2. Click Edit.
          3. Select Enabled.
          4. Click Save. The connection finder settings are now available to configure. Additionally, the default email template and required related fields are created and available for use.
            Note
            Note Disabling Connection Finder inactivates outstanding surveys and removes the Connection Finder button.
          5. From Setup, enter Connection Finder in the Quick Find box, then select Salesforce to Salesforce Connection Finder.
          6. Click Edit.
          7. Select an email template. The default connection finder template is automatically selected. You can also create custom email templates for your survey. Custom email templates must contain the survey URL. {!Contact.PartnerSurveyURL} is available as a contact merge field when creating templates.
          8. Optionally, select a logo using the lookup. You must first upload your logo to the Documents tab and mark it as Externally Available Image. Salesforce recommends adding a branded logo, as it appears at the top of the survey page. If no logo is selected, the logo portion of the survey page remains blank.
          9. Add the Connection Finder button to the contacts list view by customizing the search layout. Add the button to the contact detail page by customizing the contacts page layout.
          10. Add the Uses Salesforce field to the contacts page layout.
          11. Add the Salesforce Customer field to the account page layout.
           
          Loading
          Salesforce Help | Article