If you want to change the calculations in Prospecting Center, modify the selected
Unified Individual and Unified Account objects.
Required Editions
Available in: Lightning Experience
Available with Sales Engagement, which is included with Sales in Performance,
Unlimited Editions, Agentforce 1 Edition, and available for an extra cost in
Professional and Enterprise Editions. Sales Engagement is also available for
an extra cost in Service and Lightning Platform.
Important Prospecting Center is scheduled for retirement in all Salesforce orgs as
of April, 2026. For existing customers, Prospecting Center remains available till April
2027.
User Permissions Needed
To enable users to access the Prospecting Center app:
Prospecting Center User
Go to the Prospecting Center setup page.
Turn off Prospecting Center.
Delete Account Scoring related Copy Field Enrichments (CFEs).
Delete Account Scoring related Calculated Insights (CIs) in this order:
Account Score
Account Engagement, Fit, and Intent Scores
Lead and Contact Engagement Scores
Individual Engagement Scores
From Setup, in the Quick Find box, enter Scoring Models, and then select Scoring
Models (formerly Scoring Rules).
Delete the Scoring Ruleset.
Go to the Prospecting Center setup page, and modify your Unified Account and Unified
Individual Objects.
Turn on Prospecting Center.
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