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            Monitor Lead Nurturing Agent Activity

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            Monitor Lead Nurturing Agent Activity

            Lead Nurturing Agent activity metrics are available in the Control Center and in Tableau. Control Center provides essential statistics including Records Assigned, In Progress, Opted Out, Meeting Booked, and more. The Agentforce Analytics Lead Nurturing dashboard takes advantage of Data 360 and Tableau to provide additional metrics and let you dive deeper into the numbers that matter most to your business.

            Required Editions

            Available in: Lightning Experience in Enterprise, Performance, and Unlimited editions with Sales and the Agentforce Lead Nurturing add-on.
            • Monitor Lead Nurturing Agent Activity in Control Center
              Track your Lead Nurturing agent’s prospect outreach and monitor success in Agent Control Center. See how many leads, contact, or person accounts are assigned to an agent, how many have been emailed, replied, booked a meeting, and more.
            • Monitor Lead Nurturing Agent Activity with Agent Analytics (Beta)
              The Lead Nurturing agent Tableau dashboard helps sales leaders and sales operations managers understand how Agentforce Lead Nurturing is helping to achieve business outcomes, including lead pipeline generation and sales team productivity. The Tableau dashboard provides additional metrics that aren’t available in Agentforce Control Center and lets you dive deeper into the numbers to gain insights for your business.
             
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