Connect Salesforce to Your Email and Recording Providers
To let EAC and ECI tools access your teams’ email data, calendar data, and meeting
recordings, connect Salesforce to your company's email and call recording systems. The essential
activity data from EAC and ECI is fed into Sales Workspace to show sellers actionable
insights.
Required Editions
Available in: Lightning Experience in Enterprise, Unlimited, and
Agentforce 1 Sales editions with the Sales Foundation add-on.
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