Comparing Contacts to Multiple Accounts to Other Options
Allowing your users to relate a contact to multiple accounts makes it easier for them
to track the relationships between the people and businesses they work with. However, if you’re
already using Account Contact Roles or a custom-built solution with a junction object, review a
summary of how those solutions compare with Contacts to Multiple Accounts.
Required Editions
Contacts to Multiple Accounts is available in: both Salesforce Classic and Lightning
Experience
Contacts to Multiple Accounts is available in: Contact Manager, Group,
Professional, Enterprise, Performance, Unlimited, and
Developer Editions
Feature or Functionality
Contacts to Multiple Accounts
Account Contact Roles
Custom Junction Object
Standard objects
Yes
Yes
No
Custom fields
Yes
No
Yes
Custom layouts
Yes
No
Yes
Record types
No
No
Yes
Field history
No
No
Yes
Validation rules
Yes
No
Yes
Workflow
Yes
No
Yes
Process builder
Yes
No
Yes
Flow
Yes
No
Yes
Triggers
Yes
No
Yes
Custom actions
Yes
No
Yes
API accessible
Yes
Yes
Yes
Single related list
Yes
No
No
Multiple relationship rows in database
Yes
Yes
Applies to storage limits
Yes
Sharing and object permissions
Derived from Account and Contact
Derived from Account
Configured independently
Reporting
Custom report types
Standard report types
Custom report types
Custom report types
User interface
Salesforce Classic
Lightning Experience
Salesforce app
Salesforce Classic
Salesforce app (However, records in the Contact Roles
related list are read only, and the Role field isn’t available.)
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