Document and Document Templates in Salesforce Spiff
Create and manage incentive compensation documents such as contracts in Salesforce Spiff from a central location. Avoid repetitive effort with document templates, where you can import content from external sources and add merge fields. Manage required paper trails by circulating documents through an approval process.
Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning
Experience
Available in: Enterprise, Unlimited, and Developer
Editions
Available for an additional cost in: Professional Edition with Web
Services API Enabled
Relevant Terms
Document
The artifact that you send to others for approval.
Template
The source of the document that you send. Templates can include merge
fields.
Document and Template Management
The Documents tab shows all your
active templates and provides these options.
Send a document for approval.
Download documents as .pdf files. The Download Documents as PDF button on the
Documents tab exports up to 100 .pdf files compressed in a .zip file.
Duplicate a template. You can’t edit a published template, so duplicate it
instead. If a template is archived, duplicating the template creates another
archived template.
Delete an unapproved template. If a document is fully approved (status is
Completed), you can only archive it. Deleting a template doesn’t affect any
document listed in the Approval Requests tab already sent for approval, but the
template isn’t available to send for another approval. Deleting a template is
permanent.
Archive a template, which makes the template unavailable for all users who can
view documents created from the template. This option is available for users
with one of these privileges.
The Company Admin default role
The Finance default role
A custom role with the Documents: Manage permission turned on
Document Approval in Salesforce Spiff Team leads and sales reps review and approve documents sent by an administrator from the Approval Requests page.
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