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            Considerations for Enabling User Control of Task Notifications

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            Considerations for Enabling User Control of Task Notifications

            When the setting Enable user control over task assignment notifications is enabled in Activity Settings, users see the option Email me when someone assigns me a task in their personal settings. Both the setting and the option are enabled by default.

            Required Editions

            Available in: Salesforce Classic, Lightning Experience, and all versions of the Salesforce mobile app
            Available in: All editions except Personal

            This setting enables both email notifications and UNS notifications.

            Enabling and disabling the setting affects users in different ways. Before migrating a Salesforce org, avoid excessive email notifications by disabling the setting. You can re-enable it after migration.

            Effects of Enabling and Disabling the Feature in Setup
            User Type Effects of Enabling the Feature Effects of Disabling the Feature
            Salesforce app users, including Experience Builder site users In My Settings | Notifications, the Assigns you a task checkbox is displayed. In My Settings | Notifications, the Assigns you a task checkbox isn’t displayed.
            Lightning Experience users On the Activity Reminders page in the user's personal settings, the Email me when someone assigns me a task checkbox is displayed, and it’s selected by default. No user receives an email notification when another user assigns a task.
            Salesforce Classic users, including Experience Builder site users
            • On the Create Task page, the Send email notification and Make this the default setting checkboxes aren’t displayed.
            • On the Activity Reminders page in the user's personal settings, the Email me when someone assigns me a task checkbox is displayed, and it’s selected by default.
            • For tasks created by a flow or process, email notifications aren’t sent when the task is assigned to a user.
            • On the Create Task page, the Send email notification and Make this the default setting checkboxes are displayed, and email notifications are sent according to whether the checkboxes are selected.
            • The Email me when someone assigns me a task checkbox isn’t displayed.
            Partner portal and partner community users
            • On the Create Task page, the Send email notification and Make this the default setting checkboxes aren’t displayed.
            • Email notifications are sent whenever someone assigns a task to a user (partner portals have no settings page for admins or users).
            		 On the Create Task page, the Send email notification and Make this the default setting checkboxes are displayed, and email notifications are sent according to whether the checkboxes are selected.
            Users who are assigned tasks that are generated by workflow task rules
            • On the New Task page for workflow tasks, the Notify Assignee checkbox isn’t displayed.
            • If a Salesforce admin selected the Notify Assignee checkbox before Winter ’15, task assignees who deselect the option don’t receive notifications.
            		 Email notifications are sent to task assignees according to workflow task rules.
            Users who are assigned tasks through an API

            Use an API to set the triggerUserEmail value. The default is false.

            • If triggerUserEmail = true, notifications are sent according to individual users’ settings. If a user assigns a task to themselves, a notification isn't sent to that assigned user. You can also use Apex triggers to send push notficiations, if needed.
            • If triggerUserEmail = false, email notifications aren’t sent when a task is assigned.

            If using REST API, create a custom REST endpoint and set the email trigger options to send notifications, as needed.
            • If triggerUserEmail is true, email notifications are sent to all users when tasks are assigned.
            • If triggerUserEmail is false, email notifications aren’t sent when a task is assigned.
            Users who are assigned tasks through Apex Notifications that are sent through Apex are sent in the context of the request header. If a value in the request header is set so that email notifications are sent, email notifications are sent to users when tasks are assigned. Apex processes the header sequentially from the first line to the last. If a statement in the request header indicates that a task notification is required, an email notification is sent regardless of statements later in the header.
            Note
            Note When you create a task in Lightning Experience, it doesn’t display an option to send an email when you assign a task. However, there’s a personal setting to receive an email when someone assigns you a task. Depending on how your admin has set up your Salesforce org, you can receive emails for tasks that you assign to yourself or create with a status of Completed.

            See Also

             
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