Design territories with hierarchies that you create from scratch or import from other
sources into Territory Planning. When you create alignments with live data, you import a
hierarchy directly into your alignment. If you create alignments with copied data, you add a
hierarchy at that time or import it into your alignment later.
Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions with Web Services API enabled
Create Alignments from Scratch Build territory models from the top or from a sample model in Territory Planning. Set up regions, districts, and territories that reflect the structure of your sales and service areas.
Create Alignments from Salesforce Territory Models Redesign territory models that you create in Sales Territories when you import them into Territory Planning. Adjust regions, districts, territories, and assignment rules so that they reflect your sales organization’s changing requirements.
Create Alignments Based on Other Alignments Design territory models using other alignments that you created in Territory Planning. Adjust regions, districts, and territories. Then compare alignments so that you gain insight on the variations that give your sales and service teams optimal territory coverage.
Create Alignments from a Dataset’s Source Plan territory models using a data source that contributes to your dataset in Territory Planning. For example, you want to create an alignment that includes only US accounts that a specific Salesforce report captured for your dataset.
Create Alignments from External Territory Model Data Account for compelling events in proprietary and third-party territory management systems when you import their model data into Territory Planning. Refine and optimize models from the map, then publish them to CSV files. Use the CSV files when you update those territory management systems later.
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