Identify the data that you want to include in your datasets, such as location and
account ownership details. Next, you create custom report types, add fields that include the data,
and set values for any default fields you want. You then create datasets in Territory Planning
from reports that you run using your custom report types.
Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions with Web Services API enabled
Create Custom Report Types That Integrate with Sales Territories Gather account and territory data in custom report types for integrating Territory Planning with Sales Territories. With that data, you create datasets from Salesforce reports that you run using your custom report types. Sales and service operations can then optimize territories and publish updated models to Sales Territories.
Create Custom Report Types That Include Account Ownership or Address Details Pull together account ownership and location details in custom report types. You later create datasets in Territory Planning from reports that you run using those custom report types. Sales and service operations can then optimize territory models. Those models are then available to publish to Salesforce Maps as shape layers or export in CSV format for other territory management systems.
Run Reports from Your Custom Report Types Create reports that include data from the objects and their fields that you added to your custom report types. When you later import your data, you assemble your Territory Planning datasets using those reports and the data in them.
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