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          How Do Permissions for Territories Affect Feature and Data Access?

          How Do Permissions for Territories Affect Feature and Data Access?

          Anticipate how permissions for Sales Territories affect administration and provide access to records and data.

          Required Editions

          Available in: Salesforce Classic for some features and Lightning Experience for all features
          Available in: Performance and Developer Editions and in Enterprise and Unlimited Editions with Sales

          Make sure that user permissions provide the appropriate level of access for users. For example, if you want Sales Operations managers and selected Sales managers to be able to manage territories, assign the Manage Territories permission to them. Anyone who also creates account assignment rules needs the View All Records permission on Accounts.

          Note
          Note Sales Territories operations that require Manage Territories also require View Setup and Configuration for accessing Setup. View Setup and Configuration isn’t required for performing those operations via API.
          Responsibility Required permissions, roles, or ownership
          Administer specific territories and their descendants

          Administer Territory Operations

          Also requires configuration for the TerritoryAdminAssignment standard object through Salesforce API version 63 and later.

          • Create territory models and all related records (such as territory types)
          • View and manage territory models in all states: Planning, Active, and Archived
          • Activate, archive, delete, or clone territory models
          • View territory information on territory-assigned accounts and leads for territories in models in all states (Planning, Active, and Archived)
          Manage Territories
          • Create or edit account assignment rules

          View All Records on Accounts AND Manage Territories

          AND

          View Setup and Configuration OR Customize Application

          The fields available for account assignment rules depend on account field-level security settings. For example, a user has permissions to create account assignment rules, but their profile prevents them from viewing Annual Revenue on accounts. They can’t create account assignment rules that include that field.

          • View the Salesforce Setup tree, including territories settings
          • View the territory model in Active state, including its related records (such as territory types and assignment rules) and other elements (such as the territory hierarchy)
          • View the names of all accounts and leads assigned to territories in the Active territory model
          • View territory information on territory-assigned accounts and leads for territories in models in the Active state only
          View Setup and Configuration

          View data for models in Planning and Archived states on reports that include territories, assigned records, or rules

          Manage Territories
          Manually assign a territory to an opportunity Manual assignment capabilities depend on a few factors. See Requirements for Assigning Opportunities to Territories Manually.
           
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