Skills Limitations

Important Starting in Spring ’22, WDC isn’t available to new Salesforce customers. For existing customers, WDC features and records from Badges, Skills, and Thanks aren’t affected and will remain available in the application beyond Spring ’22. WDC Goals, Coaching, Feedback, Performance, and Rewards features won’t appear in the application anymore, and records created previously will no longer be accessible.

Note On May 1, 2020, we rebranded this suite. It's now called WDC.

Note In the Spring ’21 release, Community Cloud was renamed to Experience Cloud. As part of this rebranding effort, you can expect changes for both tools and terminology.

Note the following restrictions:

• The Skills feature is not supported in Communities.
• Skill User and Endorsement records can only be deleted by the owner and users with the “Modify All Data” permission.
• To restore the users and endorsements associated with a deleted skill, retrieve the skill from the Recycle Bin. Creating a skill with the same name will not restore the prior associations.
• Users can only endorse others, not themselves. Users can’t be endorsed more than once by the same person on the same skill.

  Administrators can endorse users on behalf of other users through the API.

• Users can’t see the skills widget on a Chatter profile page unless Chatter is enabled.