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            Search: What’s Different or Not Available in the Salesforce Mobile App

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            Search: What’s Different or Not Available in the Salesforce Mobile App

            Global search in the Salesforce mobile app uses the same search index as Lightning Experience and Salesforce Classic, so you always search the same data.

            You also see the same set of recently accessed records in instant results. The search scope (the list of objects you use the most) influences search results, but some standard objects aren't available in the Salesforce mobile app. You don’t always see the same search results. Also, the scope for mobile searches and the desktop is independent, so searches on one platform don’t affect the results you see on the other. And the global search interface is different, so there are visual and navigational differences to consider.

            Search Features The Salesforce mobile app supports personalization, natural language search, and recommended results.
            Instant Results
            • Instant results show in a dropdown menu below the search box. They include recent items and matching records. If you don’t see a record in instant results, perform a full search by tapping the Search for option.
            • The mobile app doesn’t support actionable instant results.
            Search Results
            • For Salesforce for iOS, global search returns results for the first 155 characters of your search term. Feed search returns results for the first 100 characters. For Salesforce for Android, search returns results for the entire search term, regardless of the number of characters.
            • External results for federated search objects aren’t available. However, you can add custom objects created for federated search to the navigation menu.
            • List views aren’t included in search results.
            • Full search results, which you see when you enter text in the search bar then tap Search or the Search for option, show Top Results. Top Results lists the top three records for the objects you use the most. Results are grouped by object and sorted by relevance.
            • To view results for specific objects, tap the object name in the search scope bar beneath the search box.
            • You can’t sort search results.
            • You can't filter search results. Search filters that are added to URLs are also unsupported.
            • Global search allows you to infinitely scroll through results across all objects.
            • Search results show the first five fields from the search layout. Fields with blank values don't appear in search results, even if they're included in the search layout.
            • The Recommended Results is highlighted at the top of the search results, but record previews and actions aren't available.
            Lookup Searchers Lookups are supported on the Salesforce mobile app. The lookup experience can vary depending on which feature you’re using, so review the documentation for the feature.
            Chatter Feed Searches Use the Chatter feed search and not the global search. Global search doesn't find information in feeds.
             
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