Verify Account Activity with Salesforce Authenticator (Version 2 or Later) for Two-Factor Authentication | Salesforce
If your org settings require you to complete two-factor authentication when you log in or access restricted resources in Salesforce, use the Salesforce Authenticator mobile app. You use the app to verify identifying details for your logins and other account activity. Using the app to verify account activity satisfies the two-factor authentication requirement.
|Available in: Both Salesforce Classic and Lightning Experience|
|Two-factor authentication with Salesforce Authenticator available in: Group, Professional, Enterprise, Performance, Unlimited, Developer, and Contact Manager Editions|
Before you can use the app for two-factor authentication, connect the app to your account. When you do something that requires verification in Salesforce, you receive a notification from the Salesforce Authenticator app on your mobile device.
Respond to the notification by opening the Salesforce Authenticator app on your mobile device.
The app displays details of your account activity, including your username, the service you’re trying to access (such as Salesforce), and information about the device used for the activity. If location services are enabled and available, the app shows your current location. Owing to the nature of geolocation technology, the accuracy of geolocation fields (for example, street address, country, city) can vary.
Check the details.
If you recognize the details, tap Approve on your mobile device.
In Salesforce, you’re logged in or granted access to the desired resource.