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Assisted Setup for Service
Agentforce Service (formerly Service Cloud) offers several tools to help you get set up fast. Find out which option is right for your business.
| Tool | Benefit |
|---|---|
| Salesforce Go | Explore, set up, configure, and monitor usage of service features in one streamlined location. Salesforce Go is the latest assisted setup tool. |
| My Service Journey | Discover service features in concise capabilities based on business goals, the latest features, quick wins, or edition. |
| Service Setup Assistant | Create a work-ready service app for your team. Not available in orgs created in Spring '26 or later. |
- Discover and Set Up Service Features with Salesforce Go
Explore, set up and configure, and monitor usage of service features in one streamlined setup location. Access content resources, such as videos, online tours, Trailhead, and Salesforce Help articles, to learn about features, and get help with configuration. Discover more service features and add-on licenses that are available based on your Salesforce edition. And if you’ve turned on the Your Account app, you can quickly buy add-on licenses for some products directly from Salesforce Go. - Discover Service Features with My Service Journey
To quickly grasp how Salesforce can further your customer service goals, use My Service Journey. It's a Salesforce app that details the full feature set of Agentforce Service (formerly Service Cloud). - Optimize Setup with the Service Setup Assistant
Agentforce Service (formerly Service Cloud) is a powerful, customizable customer service tool. Use the Service Setup Assistant to create a work-ready service app for your team.
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