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            Case Team Fields

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            Case Team Fields

            Case teams have the following fields, listed in alphabetical order. Availability of fields depends on how your admin set up Salesforce.

            Required Editions

            View supported editions.
            Field Description
            Case Access The level of access a team member has to a case, such as Read, Write, Read Only, or Private. Case access can’t be less than your org’s default case sharing access.
            Member Name The name of a user on a case team.
            Member Role The team member’s role on the case, such as support rep or case manager.
            Visible in Customer Portal Indicates whether the case team member appears in the customer portal.
             
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