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Push Notifications in a Salesforce Console in Salesforce Classic

Push Notifications in a Salesforce Console in Salesforce Classic

Push notifications are visual indicators that appear when a record or field you’re viewing was changed by others.

Required Editions

Available in: Salesforce Classic
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

After a Salesforce admin configures push notifications, visual indicators for record or field changes appear on lists and detail pages. When changes happen, detail pages automatically refresh and show updates, or notifications appear as dialog boxes. Lists display notifications as:

Push Notifications for Lists

Screenshot of a list displaying push notifications

(1) Yellow when a record changes. (2) Blue if it’s the last item you viewed. (3) Bold and italic when a field specified by an admin changes.

 
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Salesforce Help | Article