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Hide a Salesforce Classic Console from the App Launcher in Lightning Experience

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Hide a Salesforce Classic Console from the App Launcher in Lightning Experience

By default, Salesforce Classic consoles appear in the App Launcher in Lightning Experience. This visibility lets your console users access all your consoles apps, ones created in Salesforce Classic and ones created in Lightning Experience, without having to switch UIs. You can change this behavior if you want to limit access to your Salesforce Classic consoles.

Required Editions

User Permissions Needed
To view apps: View Setup and Configuration
To manage apps:

Customize Application

AND

Service Cloud User OR Sales Console
  1. From Setup, enter App Menu in the Quick Find box, then select App Menu.
  2. From the list of available apps, click Visible in App Launcher or Hidden in App Launcher to show or hide individual apps from the App Launcher in Lightning Experience for all users in the org.
    Alternatively, you can also remove access to the Salesforce Classic console for individual users through their profiles.
 
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