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Tabs and Navigation in the Salesforce Classic Console

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Tabs and Navigation in the Salesforce Classic Console

Any items you click on in a console display as tabs. Tabs let you see all the information you need on one screen without losing context.

Required Editions

Available in: Salesforce Classic
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

Console Tabs

Salesforce console tabs

(1) The navigation tab lets you select objects and records to work with. (2) Primary tabs display the main work items in a console, such as an account. (3) Subtabs display related items on a primary tab, such as an account’s contact. Use tabs to navigate within the console as you do your work.

Warning
Warning

Browsers’ back buttons aren’t supported for a console and might not work as expected. Console tabs are saved in browser tabs until you close them.

When you close browser tabs, you lose any open console tabs. If your administrator sets up saved user sessions for a console, when you log back into Salesforce, any of your previously open console tabs and console components automatically appear again. Also, if you resize any sidebar components, interaction logs, or close the global search header, those customizations appear again too.

If you log out of Salesforce and log in again using the same window, your previously open tabs reopen in the new session, even when Save User Sessions is disabled.

  1. Salesforce Console Navigation Tab in Salesforce Classic
    Use the navigation tab to select an object and view its home page.
  2. Work with Salesforce Console Primary Tabs and Subtabs in Salesforce Classic
    Learn how you can get the most out of working with a console’s primary tabs and subtabs.
 
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