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Salesforce Console
Find Another Action

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Find Another Action

Sometimes a customer interaction requires a step that doesn’t appear in the Actions & Recommendations component. You can look for more actions when you need them.

Required Editions

Available in: Lightning Experience

Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions

Lightning console apps are available for an extra cost to users with Salesforce Platform user licenses for certain products. Some restrictions apply. For pricing details, contact your Salesforce account executive.

User Permissions Needed
To start flows from the list:

Run Flows

OR

Flow User field enabled on the user detail page

OR

Manage Flow

Component settings are configured to show you the actions that apply to your work.

Click Add on the component, and select an action.
You can find and run an action that’s not in the list.

When you select an action, it opens.

 
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Salesforce Help | Article