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Default Case Page Components in Console Versions
Each version of the service console includes a unique set of default components on the Case page. Other page layouts feature the same components across all console versions.
Required Editions
| Lightning Service Console is available in: Lightning Experience |
| Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions with Service Cloud |
| Service Setup Assistant is available in: Lightning Experience |
| Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions in orgs created before Spring '26 |
For example, the Foundations Service Console contains these Case page components by default.
This table lists the default Case page components for each version of the service console.
* The Service Setup Assistant is available only in orgs created before Spring '26.
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