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Salesforce Console
Identifying Your Service Console Version

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Identifying Your Service Console Version

All service console versions are uniformly named Service Console. To identify the version you’re using, observe the app icon.

Required Editions

Lightning Service Console is available in: Lightning Experience
Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions with Service Cloud
Service Setup Assistant is available in: Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions in orgs created before Spring '26

This table shows the app icon associated with each version of the service console.

App Icon Console Version
Foundations Service Console icon Foundations Service Console
Service Setup Assistant Console icon Service Setup Assistant Console*
Lightning Service Console icon Lightning Service Console

In some cases, multiple service console versions are available.

Service console apps in App Launcher

* The Service Setup Assistant is available only in orgs created before Spring '26.

 
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